What type of event equipment does ATCO provide?

• Commercial BBQs, Pancake Griddles, Pop-Up Canopies, and Soundstage Trailers. View our equipment here.

Do the BBQs come with propane?

• The majority of the offices do not provide propane with the BBQs. Please contact your local ATCO office for more information.

Do the Canopies come with stakes or sandbags?

• This varies per location. Please contact your local ATCO office for more information.

Does every location have the same selection of equipment?

• Equipment at each location varies. Check the location pages to see what each location has.

Who is eligible to borrow the equipment?

• Community groups, nonprofit, and charitable organizations. View our eligibility guidelines here.

How much does it cost?

• There is no cost! One of the ways we support the communities we serve is by offering a variety of special event equipment free-of-charge for community event organizers. All we ask in return is recognition for the equivalent value of renting it and/or transporting it to the event.

What is the recognition value of the equipment?

• Barbecues: $150
• 10x10 Canopies: $200
• 10x20 Canopies: $250
• Open Air Soundstages: $1200
• Covered Soundstages: $2000

How many pieces of equipment can an organization borrow?

• There is no limit! However, there are many community and charitable organizations that use this program, so please be mindful and only request what you need.

How many days can an organization borrow the equipment for?

• This can vary by event and equipment borrowed. Our general guidelines are as follows:

How much time in advance can I book the equipment?

• Bookings will be accepted six months in advance of your event.

When is the latest I can book the equipment?

• Bookings will be accepted up to two weeks before the event date.

How do I book the equipment?

• Simple, select the type of equipment you want and add it to your cart!

What do I do if I need to change the quantity of my booking?

• Email community@atco.com with your booking number or contact your local office.

What do I do if I need to change the date of my booking?

• Email community@atco.com with your booking number. We cannot change the date of the booking on your behalf; you will be required to rebook, and we will cancel your original booking once the new booking is confirmed.

How do I cancel the booking?

• Email community@atco.com with your booking number. We will cancel your booking and send you a cancellation notice.

Do you deliver the equipment?

• Our ATCO team will deliver the soundstages to and from an event. The BBQs and Canopies are pick up and drop off only.

What type of vehicle do I need to pick up the equipment?

• A half-ton truck or similar is recommended for the BBQ and Canopies. Depending on the quantity borrowed, a larger truck/van may be ideal.

My event is on a Saturday/Sunday, can I pick up the equipment then?

• No, our ATCO offices are closed on Saturday and Sunday. Pick-ups will occur on the Friday before the weekend. Drop-offs are on the following Monday (or Tuesday following a long weekend). Because our ATCO staff will be delivering the soundstages, we will deliver on weekends.

Where and when do we pick up and drop off equipment?

• Once your request has been booked, you will receive a confirmation stating the date, time, and location to pick up and drop off equipment.

Do I have to pick up the equipment, or can I send someone else, i.e., a courier or a coworker?

• If your representative has a copy of the booking with them, they are able to pick up the equipment on your behalf. Couriers are not recommended.

What happens if I show up alone to pick up the equipment?

• Although we believe our ATCO employees are superheroes, they are not responsible for loading the equipment into and out of your vehicle. We strongly recommend you bring two able-bodied people who are capable of helping load the loaner equipment. ATCO employees do have the right to refuse the loan if terms are not met.

Is there a penalty if equipment is returned damaged?

• Yes, as agreed upon in the Terms and Conditions, you or your organization will be charged for damages to the loaned equipment. Check out our Estimated Repair & Replacement Costs page for more information.

Is there a penalty if equipment is returned late?

• There is no late fee; however, another organization could be picking up that same day. Please be respectful of the pick-up and drop-off times.

Is there a penalty if equipment is not returned at all?

• Yes, as agreed upon in the terms and conditions, you or your organization will be charged for the replacement value of the loaned equipment. Check out our Estimated Replacement Cost page for more information.

The canopies or barbecues I borrowed are broken/dirty

• If the equipment you borrowed is broken or unclean, notify us immediately. Take photos with the time stamp and send them to Community@atco.com.